Mumbai Metro: Route Map, Latest Fare, Time Table, Contact Details

Mumbai Metro

Mumbai Metro Versova-Andheri-Ghatkopar Line 1 is 11.40 km line and is fully elevated. This Line 1 of Mumbai Metro consists of 12 stations from Versova to Ghatkopar. The line connects the eastern and western suburbs of Mumbai.

• Metro Stations
• Mumbai Metro – Route Map
• Tickets
• Facility
• Fares
• Refund of Fare
• Offenses and Penalties
• Time Table
• Luggage Rules
• Contact Details
• FAQs

Metro Stations

There are 12 stations on Line 1 of Mumbai Metro

1. Versova
2. D.N. Nagar
3. Azad Nagar
4. Andheri
5. Western Express Highway
6. Chakala (J.B.Nagar)
7. Airport Road
8. Marol Naka
9. Saki Naka
10. Asalpha
11. Jagruti Nagar
12. Ghatkopar

Each metro station area is broadly divided into 3 zones:

• Road Level – You can use the staircase, escalator or elevator from the road level to move to the concourse level.
• Concourse Level – This is divided into unpaid and paid areas. The ticket counters, TIMs, and RVCTs are located in the unpaid areas of the station. You can buy your ticket from the unpaid area, pass through security and use the AFC Gates to enter the paid area. Then use the staircases, escalators, or elevators to move up to the platform level.
• Platform Level – This is where you will board the train to your destination. There is a maximum gap of 85 mm between the platform and train doors.

Mumbai Metro – Route Map

Tickets

Ticket can be a Token or a Smart card based on your preference. Tickets are easily available at the Concourse Level of each station. Tokens can be purchased – at ticket counters and through Ticket Issuing Machines. Smart Cards can only be purchased from the Customer Care at the concourse level.

Customer Care at each metro station will also assist you with re-charging your Smart Card, and provide any other assistance that you may require.

• Ticket Issuing Machines (TIM) : You can also purchase tokens or re-charge your Smart Card at the TIM. A useful hint; you can change the interface language of the self-service ticket machines to English, Hindi or Marathi.
• QR code Based Mobile tickets can be purchased through Paytm & Ridlr App
• RVCT (Remaining Value Checking Terminal) is provided at each metro station so that you may conveniently check the current balance in your Smart Card.

Types of Tickets

The metro offers Tokens for Single and Return journey and Smart Cards for regular customers.

• Token
  • This is a pre-paid fare ticket for journeys between a fixed set of stations. Tokens can be purchased for a single journey and are valid for one business day, from the time of sale till the end of operation hours of the day. However, once you enter the system (paid area) you must exit the system from a destination station within 75 minutes (20 minutes for same station). Tokens are a more suitable fare option for non-frequent metro users i.e. the passenger travelling once in a week or twice a week.
• Smart Card
  • Buying a Smart Card will help you save time by avoiding queues at ticket counters.
  • This is an electronic card that can be obtained over the counter from Customer Care of any metro station.
  • A Smart Card can be obtained by paying a security deposit of Rs.50.
  • All Smart Cards can be loaded with Store Value Pass or Trip Based monthly Pass.
    • The Store Value Pass is an electronic purse with some pre-loaded monetary value as per your choice. Each time you use the metro, the ticket value will be deducted from the monetary value stored in the Smart Card at the exit gate.
    • Trip Pass is loaded with 45 trips which is valid only for 30 days from time of purchase/reload. Once Trip pass is purchased, origin and destination station cannot be changed. Trip Pass is not refundable.
• The security deposit of Rs 50 can be refunded as per applicable rules.

• Combo Card
  • Same Travel for banking and Metro travel

Further details are here :- Mumbai Metro Combo Card

QR Code based Mobile Ticketing (Skiiip Q)

• In Mobile Ticketing, the mobile phone can be used as a ticket, at entry and exit collection gates. This facility is available on Paytm App and Ridlr App and will soon be introduced even in the Mumbai Metro app. AmazonPay is the payment wallet for Ridlr.
• “Skiiip Q” helps commuters book tickets at their own convenience from anywhere.
• We propose you purchase Smart Card as it saves all the trouble of queuing up to buy a token each time.

Facility

The Versova – Andheri – Ghatkopar corridor extends from Versova to Ghatkopar. The Route length is 11.4 km long with 12 stations and 1 depot at D N Nagar enroute. Mumbai Metro runs on a dedicated elevated corridor and has the highest levels of comfort for passengers viz. fully air-conditioned world class coaches, provision for lifts and escalators at stations, modern automatic fare collection system, highest levels of passenger security systems etc.

The existing sub-urban trains connect the northern and southern parts of the city. This project will provide the first East-West rail based connectivity to Central and Western suburbs.The stations on the complete route would be elevated, approach for the same would be accessible from the pavement.

Versova – Andheri – Ghatkopar MRTS line serves as a major feeder system for two major Suburban Railway Stations (Andheri and Ghatkopar);”saving significant time for passengers “

Following special facilities are provided by Mumbai Metro to the passengers

• Reserved Seats: Every compartment has seats reserved for senior citizens, differently-abled passengers, passengers with infants, and pregnant women. Passengers are kindly requested to vacate these seats and provide them with assistance if required.
• Facilities for Differently Abled Passengers: Facilities for differently-abled passengers include wheelchair on request, wide gates for passengers on wheelchairs, lifts with operation panels installed at a low level, the tactile path for the visually impaired. In addition, there are reserved spaces for passengers on wheelchairs on trains and separate toilets at stations.
• Tactile flooring/guide path (for visually challenged)
• Travel using wheelchair including provisions in train
• Lifts for differently-abled & senior citizens

FAQs

✅ What is AFC Gates?

The Automatic Fare Collection (AFC) gates divides the metro stations into “paid” and “unpaid” areas. It only allows passengers with valid tickets to enter the system.

✅ Can I eat in Metro Station?

No, you can’t eat in Metro Station

✅ Is plastic token available in Mumbai Metro?

Mumbai Metro authorities decided to ban the use of Plastic token to limit direct contact and limit the spread of Covid-19. It had already started eliminating the use of plastic tokens in January, 2020 and replaced it with paper QR tickets.

✅ Is luggage allowed in Mumbai Metro?

Yes, But limited Luggage. While travelling on the Metro you are permitted to carry baggage up to 15 kg in weight on the Metro.

• Metro Railway in India