Jaipur Metro Rail ~ Route Map , Stations List , Fare , Phone Number , Time Table , Smart Card , Parking Details and more
Jaipur Metro is the first metro in India to run on triple-storey elevated road and metro track , it is in Rajasthan India and Jaipur is the Capital of Rajasthan. It started it’s commercial service in 2015.
- List of Metro Stations
- Japipur Metro Rail Route Map
- Station Contact Numbers
- Types of Tickets
- Fare Structure of Metro by JMRC
- Jaipur Metro Time Table
- Smart Card Recharge
- Parking at Metro Station
Metro Railways In India – Get complete Metro Rail Lines Updates
List of Metro Stations
- Mansarovar
- New Aatish Market
- Vivek Vihar
- Shayam Nagar
- Ram Nagar
- Civil Line
- Railway Station
- Sindhi Camp
- Chandpole
Japipur Metro Rail Route Map
Following image shows the latest route map of JMRC Jaipur Metro Rail.
Station Contact Numbers
| STATION | STATION CONTROLLER | CUSTOMER CARE CENTER | EMERGENCY(BSNL) | |
|---|---|---|---|---|
| Mansarovar | 2822151 | 2822171 | 2812970 | msor@jaipurmetrorail.in |
| New Aatish Market | 2822152 | 2822172 | 2299877 | namt@jaipurmetrorail.in |
| Vivek Vihar | 2822153 | 2822173 | 2296448 | vkvr@jaipurmetrorail.in |
| Shyam Nagar | 2822154 | 2822174 | 2297870 | smnr@jaipurmetrorail.in |
| Ram Nagar | 2822155 | 2822175 | 2292300 | rmnr@jaipurmetrorail.in |
| Civil Lines | 2822156 | 2822176 | 2222470 | cljp@jaipurmetrorail.in |
| Railway Station | 2822157 | 2822177 | 2369733 | mrsn@jaipurmetrorail.in |
| Sindhi Camp | 2822158 | 2822178 | 2369959 | sicp@jaipurmetrorail.in |
| Chandpole | 2822159 | 2822179 | 2363789 | cdpe@jaipurmetrorail.in |
Types of Tickets
Jaipur Metro Fare Products
| Ticket Type | Type of Fare Product | Fare Product Name | |
|---|---|---|---|
| Contactless Smart Token (CST) | One Time Travel Purpose | Single Journey Token | |
| Exit Purpose | Paid Exit Token | ||
| Free Exit Token | |||
| Contactless Smart Card (CSC) | Store Value Cards | Store Value - 1 (SV - 1) | Multi Purpose Card |
| COMBO (!2) | JMRC/HDFC Bank Co-Branded Smart Card | ||
| Tourist Cards | One-day Tour Card | Tourist Card | |
| Three-day Tour Card | |||
Tickets
| Description | Features |
|---|---|
| Colour | Jaipur Pink and Green |
| Purpose | Single Journey Token |
| Issued from | Ticket Office Machine (TOM); By Cash, Ticket Vending Machine (TVM); By Cash and Nominated Customer Care Centre (CCC): By Cash, Master/Visa Credit – Debit Card, JMRC Smart Card |
| Maximum sale at a time | 06 Tokens per passenger |
| Validity | Use within 30 minutes from sale time |
| Permissible, length of time to stay in paid area | Maximum 60 minutes for entry at one station and exit from another station and 20 minutes for entry/exit from same station. |
| Refund | No refund if used. Full amount from CCC if not used or in case of failure of revenue services. No partial refund. |
| Found without ticket/valid ticket in paid area | May exit by paying penalty of Rs. 50/- plus Maximum fare of system |
| Overstepped Journey | May exit paying additional fare of the overstepped stations |
| Overstaying in paid area | Rs. 10/- per hour or part thereof, Upto maximum Rs. 50/- |
Contactless Smart Card (Csc): Multi Purpose (Sv-1)
| Description | Features |
|---|---|
| Issue/Sale from | Customer Care Centre or nominated TOM or authorized |
| Purpose of use | Daily Commuters Store Value Card (transferable i.e may be used by any person) |
| Minimum sale cost | Rs. 50/- security and Rs.50/- add value (Rs.100/- per card) either by cash or any Credit – Debit card |
| Add Value | Minimum Rs.50/- and in multiple of Rs. 50/- upto Rs.1000/- |
| Validity of electronic value | 3 years from date of sale and shall extend further 30 years from date of last add value. |
| Discount on every journey | Nil (if fare less than Rs. 10/-), 10% (if fare Rs. 10 or more but less than Rs.20/-) 15% (if fare Rs.20 or more) |
| No Discoutn | If entry and exit from same station and Entry/Exit mismatch |
| Refund i. Physically OK & electronically readable ii. Physically damaged & electronically readable iii. Physically damaged & electronically unreadable iv. Physically OK & electronically unreadable v. Expired Card | Electronic balance in cash not refundable from 01.04.2017 i. From CCC, maximum Security Deposit upto Rs. 25 will be refundable after deducting processing charge of Rs. 25. ii. Only fresh card shall be issued by adjusting remaining electronic balance, and difference amount, if any shall be charged. iii. No refund iv. Only fresh card shall be issued by adjusting remaining electronic balance plus security deposit, and difference amount, if any shall be charged. v. No refund. |
| Penalties & Surcharges i. Overstaying in paid area ii. Lost Smart Card | i. If more than 60 minutes when Entry/Exit from different station & 20 minutes from same station, then : Rs. 10/- per hour or part thereof and maximum Rs. 50/- ii. Neither to be replaced nor refunded/ blacklisted |
| Top-up facilities | i. Through cash at CCC or nominated TOM. ii. Through cash at Ticket Vending Machines. iii. Through POS machine at CCC using debit/credit card. iv. Through web recharging www.jaipurmetrosmartcard.in v. Auto top up, if advance authorization to bank is given. |
| Minimum value in card to enter | Minimum electronic balance equivalent to minimum fare |
| Negative electronic balance | Allowed to exit if entered. Difference of fare amount shall be adjusted from security if refund asked or from subsequent add value operation |
Contactless Co-Branded (Combo) Smart Card: Combo 12 (Hdfc/Jmrc)
| Description | Features |
|---|---|
| Type | HDFC debit cum JMRC Smart Card |
| Issue/Sale from | Designated branch (s) of HDFC Bank |
| Functionality on JMRC System | Similar to JMRC Smart Card (SV – 1) |
| Top-up facility | i. Through cash at CCC or nominated TOM ii. Through cash at TVM iii. Through POS machine at CCC using debit/credit card iv. Through web recharging www.jaipurmetrosmartcard.in v. Auto topup, if advance authorization to bank is given. |
| Validity | As mentioned on the debit card subject to contract is alive between HDFC & JMRC |
| Discount | As applicable on JMRC Smart Card (SV – 1) |
| Refund | Through HDFC bank only ii. Refund of net amount, after deducting surcharge of Rs. 25/-, shall be accredited to the bank account and card will be blacklisted for use in JMRC |
| Lost Combo Card | HDFC bank can only block usage of the card. On advice of bank, JMRC will blacklist it & refund JMRC electronic balance minus Rs. 25/- processing fee to HDFC bank account. Further, HDFC Bank will transfer the amount to customer |
| Replacement of Combo Card | Not allowed/ carried out by JMRC. To be dealt by HDFC bank only. |
| Penalties and surcharges | As per JMRC Smart Card (SV – 1) |
Tourist Card (One-Day And Three-Day Tour Card)
| Description | Features |
|---|---|
| Type | One – day & Three – day tour card |
| Purpose | Unlimited rides as per type of card |
| Validity | 3 years from date of issue likewise SV-1 card |
| Usages | Unlimited ride; one-day tour card for 1 business day and three-day tour card for 3 consecutive business days including first use day |
| Value | One-day card at Rs. 100/- & Three-day card at Rs. 200/- incl. security of Rs. 50/- (Refundable) |
| Discount | Nil |
| Refund | i. From CCC only & Rs. 50/- security will be refunded ii. If not used, than full refund |
| Penalty and surcharge | Nil, but valid for one person at one time |
For Group Journey
| Description | Features |
|---|---|
| Type and where to get | Paper ticket through CCC |
| Requirement | If group exceeds 20 and upto 100 people and no relaxation even to child below 3 feet height |
| Time limit in paid area for single journey | 90 minutes from entry to exit at different stations |
| Overstaying in paid area in system | Rs. 10/- per hour or part thereof per person with maximum Rs. 50/- per person in a group |
| Refund | Not allowed |
| Return Journey | Not permitted |
| Discount | 10% on total fare of the group |
Fare Structure of Metro by JMRC
Jaipur Metro Railway administration approved the revised Fare structure with effect from 01.06.2019, the details of revised fare Matrix are as under:-
| No. of Stations Travelled | Standard Fare for Off – Peak Hours Fare (throughout the business day) (in Rs.) |
|---|---|
| 0 to 2 stations | 6 |
| 3 to 5 stations | 12 |
| 6 to 8 stations | 18 |
Standard Fare for Off Peak Hours (Throughout the Business Day)
| Stations | MSOR | NAMT | VKVR | SMNR | RMNR | CLJP | MRSN | SICP | CDPE |
|---|---|---|---|---|---|---|---|---|---|
| MSOR | 6 | 6 | 6 | 12 | 12 | 12 | 18 | 18 | 18 |
| NAMT | 6 | 6 | 6 | 6 | 12 | 12 | 12 | 18 | 18 |
| VKVR | 6 | 6 | 6 | 6 | 6 | 12 | 12 | 12 | 18 |
| SMNR | 12 | 6 | 6 | 6 | 6 | 6 | 12 | 12 | 12 |
| RMNR | 12 | 12 | 6 | 6 | 6 | 6 | 6 | 12 | 12 |
| CLJP | 12 | 12 | 12 | 6 | 6 | 6 | 6 | 6 | 12 |
| MRSN | 18 | 12 | 12 | 12 | 6 | 6 | 6 | 6 | 6 |
| SICP | 18 | 18 | 12 | 12 | 12 | 6 | 6 | 6 | 6 |
| CDPE | 18 | 18 | 18 | 12 | 12 | 12 | 6 | 6 | 6 |
Abbreviations used in the Fare Matrix Tables for various stations name:-
Abbreviations and Full Name
| MSOR | Manasarovar |
| NAMT | New Aatish Market |
| VKVR | Vivek Vihar |
| SMNR | Shyam Nagar |
| RMNR | Ram Nagar |
| CLJP | Civil Line |
| MRSN | Metro Railway Stations |
| SICP | Sindhi Camp |
| CDPE | Chandpole |
For the Store Value Card users:- the fare shown in the Fare Matrix Table shall be subject to the following discount:-
| Fare | Discount |
|---|---|
| Less than Rs.10/- | Nil |
| Rs.10/- or more but less than Rs.20/- | 10% |
| Rs.20/- or more | 15% |
Tourist Cards
There will be two types of Tourist Cards, one-day tour card and three day tour card, as under:-
| Tourist Card | Fare | Refundable Security Deposit | Total Cost of the Card |
|---|---|---|---|
| One – day Tour Card (Which can be used on any one business day for unlimited number of Trips) | 50 | 50 | 100 |
| Three- day Tour Card ( Which can be used on any three Consecutive business days for unlimited number of trips) | 150 | 50 | 200 |
Group Tickets
Group Tickets will be issued to groups of more than 20 commuters on their request, at a discount of 10%.
Jaipur Metro Time Table
Time Table of Jaipur Metro Railway
Train Operation In Mansarovar-Chandpole-Mansarovar Section (With effective from 01.01.2019)
Ready reckoner to workout the departure time at enroute Metro Stations, considering the originating trains from Mansarovar and Chandpole Station:
Note:
- Token sale from Ticket Offices/ Ticket Vending Machines (TVMs) shall commence 10 minutes prior to first passenger train, and till 01 minute prior to last passenger train departure from that station.
- The maximum permissible length of time of stay from entry at a station and existing from another station shall be 60 minutes. Similarly, the maximum permissible length of time between entry and exit from same station shall be 20 minutes. Otherwise, a penalty at the rate of Rs. 10 per one hour or part thereof, subject to maximum of Rs. 50 will be charged at exit.
- The token shall be valid for use within 30 minutes from the sale time.
- Automatic Fare Collection system entry gate time at that metro station shall be reckoned for the purpose of applicable fare.
Jaipur Metro Time Table details are here :- Jaipur Metro Railway Time Table
Smart Card Recharge
Parking at Metro Station
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